Integrating Usability Practices into Agile Development: A Case Study – Published at the ISD Conference

Integrating Usability Practices into Agile Development: A Case Study

by Adeola Wale-Kolade, Peter Axel Nielsen, and Tero Päivärinta.

Abstract: Within agile software development there is a growing concern with how developmentorganizations can integrate usability work into agile practices. The concern occurs asfrustration experienced in practice by agile developers and usability designers, and it alsooccurs as a gap in the research literature. With this paper we report from a case study in asoftware company that is committed to agile development, to usability work, and to theirintegration. The theoretical starting point is an initial framework that has been elicited fromthe research literature; and the paper’s contribution is an extension and modification of theinitial framework based on our case study results. The resulting framework points to threeenablers (attitudes, compromises, skills), three tasks (upfront design, low-fi prototyping,iterative evaluating), and three alternative modes of collaboration/work organization (parallel,embedded, fully integrated) in agile usability practices. In addition, end-user involvement mayvary. The paper contributes by extending existing frameworks on integration and thusproviding better explanations for practitioners and researchers of integration of usability.

Reference: Wale-Kolade, Adeola Y., Peter Axel Nielsen, and Tero Päivärinta. “Integrating Usability Practices into Agile Development: A Case Study.” 23rd International Conference on Information Systems Development. 2014.

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